Stitchboard Support message #1
Showcase Music
June 3, 2026 at 1:40:01 AM
 
When you're watching showcases which have music, you may be wondering why you don't hear anything.  This is because af the way HTML5 handles audio on devices and computers.  The audio within HTML defaults to silent unless you intentionally enable it.

So in the Showcase, there are two ways to turn on the audio.

1. While playing any showcase which has music, simply click on the button at the top of the player that says Restart with Music.  It'll start the showcase at the beginning and begin playing music.

2. For those who always want music to play without clicking on the Restart with Music button, you can set a preference to always play.  To do this:
a) Use the dropdown menu and pull down "my area"
b) Then select "Change my Preferences"
c) Click on the Showcase tab
d) To always default to "music on", check both "Mobile Devices" and "All other Devices" boxes
e) Finally, click the "Save Changes" button

From then on, when you go to watch a showcase that has music, you'll hear it as soon as it begins the show.

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