Privacy

This statement describes the privacy practices for the Stitchboard.com website.

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

Our Commitment

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. We are committed to protecting the privacy of each and every one of our visitors and members.

Personal Information

We understand that personal information is sensitive and that you may have concerns about sharing information with us. We believe you should control the amount of information we receive about you. Where possible, we allow you to give as much or as little personal information to us as you feel comfortable providing.

For visitors 16 and older, we allow membership and retain all collected information.

If you are comfortable sharing some basic information, you will receive enhanced services (our Membership area) that are not offered to anonymous users. In addition, to reduce system abuse, certain services (i.e. Message Community area) may also require you to register your name and email address before allowing full access.) However if you choose to fully interact with Stitchboard.com, you have our pledge to protect your privacy to the best of our ability.

Information we collect

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information.

Use of Your Information

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience

(your information helps us to better respond to your individual needs)

• To improve our website

(we continually strive to improve our website offerings based on the information and feedback we receive from you)

• To improve customer service

(your information helps us to more effectively respond to your customer service requests and support needs)

• To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

• To administer a contest, promotion, survey or other site feature

• To send periodic emails

The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Cookies

Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly.

The Information We Gather

When you visit Stitchboard.com ("cookies") may be used. We gather traffic patterns and site usage information such as browser type, referring URL, and IP address, to help us develop the design and layout of the site and to personalize your visit. This information is not linked to any personally identifiable information about you. As a standard practice, we assign a random number to each user to anonymously track traffic patterns. This random number lets us keep track -- on an aggregate basis -- of how many times customers are doing specific things, like visiting our site each month, without specifically knowing who those customers are. This random number is kept in a file on your computer and is called a "cookie."

Cookies are also used on our website to allow you to log in to the membership area faster. Cookies, by themselves, cannot be used to determine the identity of any user. Unless you specifically tell us, we will not know who you are. We do not distribute or share any information with others.

To set up a membership, you are asked to provide a unique user ID and password, your name, and your email address.

Stitchboard.com also conducts voluntary surveys from time to time to help us identify visitor interests, and to allow for delivery of information that will be most useful to you. Information collected on viewer surveys may be shared with third parties to illustrate, on an aggregate basis only, profiles of the website users, but we will not individually identify you.

Stitchboard.com is always trying to provide you with a compelling reason to return to our site. We monitor visitor traffic patterns and try to analyze what you like and don't like about our site, so that we can enhance certain, higher-trafficked areas.

We also may use this information in conjunction with generally available marketing databases so that we better understand our visitors and can tailor our services and content to meet your needs and preferences. This information is for Stitchboard.com use only and is never shared with third parties. We will not share your personal information with any third party without first receiving your permission, unless we believe in good faith that the law or professional duty requires it.

Stitchboard.com will contact you by email when you register for membership, to respond to any questions you may send us, and in response to an email subscription you may request through the website. We use email links on most pages of our website to allow you to contact us directly with any questions or comments you may have. We read every message sent in. Due to the volume of email sent, we may not be able to respond to every one. The information you send is used to respond directly to your questions or comments. We may also file your comments to improve the site, or review and discard the information. Your personal information will not be shared with third parties without your explicit permission.

Regarding our online subscription mailing lists, it is our policy to send email to the subscribers who explicitly requested to be placed on such lists. In every such email message, we will also have instructions on how to unsubscribe so that you will not receive any such messages from us in the future, if you do not wish to. When you register for membership with Stitchboard.com, you have the option to receive email with information which we think you will find useful, including announcements about new services from us. If you decide, at any time later that you would rather not receive such email, simply visit the "Edit My Profile" area of the membership home page to change your preferences. Here you can also review, correct, update, or delete personal information that you provide to us at any time.

Stitchboard.com provides public forums for our visitors to read and share information with other individuals. Disclosing personally identifiable information online through chat rooms, forums, and message boards makes the information submitted public information. Please be careful and use discretion when disclosing any information in such a public forum.

By using the Stitchboard.com website and the services available to you on the site, you consent to our collection of your personally identifiable information as described in this Privacy Policy. If we decide to change our privacy policy, we will notify you directly if there is a material change in our privacy practices. We will take commercially reasonable measures to obtain written or active e-mail consent from you if we are going to be using the personally identifiable information collected from you in a manner different from that stated at the time of collection.

Information Disclosure to Outside Parties

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or the rights of others, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by clicking on the 'Profile' option within the Community area, or by clicking on 'Account Information' or 'Address Book', within our Stitchboard Boutique.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act). Stitchboard.com will never knowingly collect personal information from anyone under the age of 16. While Stitchboard.com does not target services to those under 16 without using the safeguards listed herein, we recognize that some children will attempt to register and use the services in our member area. If a visitor registers with us, we reserve the right to cancel such membership if it is determined that they were, in fact, under age 16. In such case, we will discard all personal information without using, storing in our database, or disclosing such information. In addition to these protections, Stitchboard.com will never list Personally Identifiable Information, or information that would allow for the online or offline contact of a child under age 16 in any member service.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms of Service

Please also visit our Terms of Service section establishing the use, disclaimers, and limitations of liability governing the use of our website at stitchboard.com

Your Consent

By using our site, you consent to our web site's privacy policy.

Governing Law

Any claim relating to Stitchboard.com's web site shall be governed by the laws of the State of Illinois without regard to its conflict of law provisions.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on September 1, 2009

Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
stitchboard.com
P.O. Box 1039
DeKalb, IL 60115
USA

 

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