Stitchboard Support message #1
Chart Download Problems for Some Browsers and Some Devices
April 14, 2017 at 1:21:03 AM
 
Hi, Everyone.

I've had a couple users bring up a problem with trying to download charts since I switched everything to a secure connection.

After looking into it a little more, it turns out that some browser versions and some device operating systems only allow downloading files by clicking on a download link.  The current software performs downloads in a more advanced way through browser communications and not by clicking on a link.

SO, I'm going to quickly make a change to the internal download process.  It appears that most of the problems are coming from Android devices so once I enable the changes, Android users will need to do one additional step to get their chart downloads.

I'll explain it more when the changes are done.

Terry

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