Tatertot message #2
Emailing pattern??
April 27, 2015 at 11:52:46 AM  (in response to mwest217 message #1)
 


Have you gotten an email yet? I am having the exact same problem.

Melissa H.

curlysharon message #3
Re: Emailing pattern??
January 4, 2016 at 4:17:53 PM  (in response to mwest217 message #1)
 
Yes, same here...only rec'd the welcome email none of the patterns

Stitchboard Admin message #4
Re: Emailing pattern??
January 5, 2016 at 2:22:39 AM  (in response to curlysharon message #3)
 
Sharon,

Welcome! 

I've discussed this issue with Terry (Support) and he plans to institute a new way of sending email.  He believes this will resolve the problem with emails not showing up. 

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Stitchboard Support message #5
Re: Emailing pattern??
January 6, 2016 at 9:57:32 PM  (in response to Stitchboard Admin message #4)
 
Yes, there are many variables in sending email and having all of them get through spam filters.  I'm going to implement a few internal changes over the next couple weeks that will hopefully get the email delivery rate up closer to 100%.

I'll post again after making this change so you can try it again if you're not receiving your emails.  They are being sent.  You also may want to check junk or spam folders.  I know Hotmail is one service that is picky.

Rest assured I'm working on improving the email function.

Terry

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Stitchboard Support message #6
Re: Emailing pattern??
January 8, 2016 at 12:34:12 AM  (in response to mwest217 message #1)
 
Hi, Everyone.

To those who've been having problems not receiving your patterns through email, please try it again and let me know if the change I just made solves it.

I'm hoping this change helps.

Terry

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