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Can't open file.

1860 views 1 replies Latest reply: March 9, 2020 at 6:36:19 PM

Member since:
Mar 8, 2020
Posts: 1

drmwvr59 message #1
Can't open file.
March 8, 2020 at 10:35:25 PM

I am on a Kindle. When I try to open the download, I get a message "Can't open file". Help!

Member since:
Jul 1, 2009
Posts: 1092

Stitchboard Support message #2
Re: Can't open file.
March 9, 2020 at 6:36:19 PM (in response to drmwvr59 message #1)

Hi, and welcome!

Could you please let me know the version of Kindle you're using. Many earlier Kindles were not manufactured to be used as a computer and don't have browsers with more modern downloading capabilities.

If you can let me know your Kindle model, I'll look into its capabilities and let you know more. Also please let me know if you're using the Dolphin browser and possibly its version.

Terry

“Choose a job you love, and you will never have to work a day in your life.”
Confucius

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