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Emailing pattern??
3150 views   5 replies   Latest reply: January 8, 2016 at 12:34:12 AM

 
Member since:
Apr 7, 2015
Posts: 5
mwest217 message #1
Emailing pattern??
April 23, 2015 at 7:41:27 PM
 

I have created a few patterns and I selected the "email pattern to myself" option. However, I have not gotten an email with any of the patterns I have done. I am starting to think I am doing something wrong, but I have no idea what. Help!!

 

Melissa




 
Member since:
Apr 25, 2015
Posts: 1
Tatertot message #2
Emailing pattern??
April 27, 2015 at 11:52:46 AM  (in response to mwest217 message #1)
 
Quote:

I have created a few patterns and I selected the "email pattern to myself" option. However, I have not gotten an email with any of the patterns I have done. I am starting to think I am doing something wrong, but I have no idea what. Help!!


 


Melissa



Have you gotten an email yet? I am having the exact same problem.

Melissa H.


 
Member since:
Jan 4, 2016
Posts: 2
curlysharon message #3
Re: Emailing pattern??
January 4, 2016 at 4:17:53 PM  (in response to mwest217 message #1)
 
Yes, same here...only rec'd the welcome email none of the patterns


 
Look at that smile! (Photo guaranteed unretouched)
 
Member since:
Jul 1, 2009
Posts: 4496
Stitchboard Admin message #4
Re: Emailing pattern??
January 5, 2016 at 2:22:39 AM  (in response to curlysharon message #3)
 
Sharon,

Welcome!  Smile

I've discussed this issue with Terry (Support) and he plans to institute a new way of sending email.  He believes this will resolve the problem with emails not showing up.  Smile


Melanie  (cat slave and Official Feline Can Opener) =^.^=
~~~~~
I'm a beading, knitting and crochet addict.  If that means I'm admitting I have a problem, then I admit to nothing. Please refrain from helping me.


 
Member since:
Jul 1, 2009
Posts: 1054
Stitchboard Support message #5
Re: Emailing pattern??
January 6, 2016 at 9:57:32 PM  (in response to Stitchboard Admin message #4)
 
Yes, there are many variables in sending email and having all of them get through spam filters.  I'm going to implement a few internal changes over the next couple weeks that will hopefully get the email delivery rate up closer to 100%.

I'll post again after making this change so you can try it again if you're not receiving your emails.  They are being sent.  You also may want to check junk or spam folders.  I know Hotmail is one service that is picky.

Rest assured I'm working on improving the email function.

Terry


“It's kind of fun to do the impossible.
Walt Disney


 
Member since:
Jul 1, 2009
Posts: 1054
Stitchboard Support message #6
Re: Emailing pattern??
January 8, 2016 at 12:34:12 AM  (in response to mwest217 message #1)
 
Hi, Everyone.

To those who've been having problems not receiving your patterns through email, please try it again and let me know if the change I just made solves it.

I'm hoping this change helps.

Terry


“Choose a job you love, and you will never have to work a day in your life.”
Confucius

 
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