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Not working...

2351 views 2 replies Latest reply: December 28, 2018 at 11:38:20 PM

Member since:
Dec 10, 2015
Posts: 3

Crochetforcharlie message #1
Not working...
December 27, 2018 at 8:14:49 AM

I have been trying to create pattern... I have used this soo many times I have lost count... and have never had a problem... but for some reason,for the last 48hrs, I havnt been able to do anything... I select my file, but every time it just says no file selected... I have tried it with lots of different photos... but nothing is making a difference... all help much appreciated

Look at that smile! (Photo guaranteed unretouched)

Member since:
Jul 1, 2009
Posts: 4584

Stitchboard Admin message #2
Re: Not working...
December 28, 2018 at 2:06:15 AM (in response to Crochetforcharlie message #1)

Thanks for letting us know! I've alerted Terry (Support) to your message so he can look into this.

Melanie (cat slave and Official Feline Can Opener) =^.^=
~~~~~
I'm a beading, knitting and crochet addict. If that means I'm admitting I have a problem, then I admit to nothing. Please refrain from helping me.

Member since:
Jul 1, 2009
Posts: 1085

Stitchboard Support message #3
Re: Not working...
December 28, 2018 at 11:38:20 PM (in response to Crochetforcharlie message #1)

Hi,

Sorry you're having problems. I just did some quick testing and the program is working. There have been no recent changes or updates at all.

I'm wondering if you may have updated your operating system or browser recently. I sometimes (but very rarely) see that something doesn't work right after a browser update.

Is the message "You must enter a pattern file name to upload in Section 1" or is it something else? That message does show up when the Pattern Wizard thinks you have not selected an image file in section 1.

When you see the message, does section 1 still show the file name with which you're working?

Let me know some more information and I'll try to help.

Terry

“Choose a job you love, and you will never have to work a day in your life.”
Confucius

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