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Having trouble

5532 views 6 replies Latest reply: February 25, 2016 at 10:41:57 AM

Member since:
Dec 14, 2015
Posts: 6

bkrizo message #1
Having trouble
February 24, 2016 at 3:01:44 PM

Since I downloaded Windows 10 I cannot create a pattern. I am using a PDF file which I know I have used before. I get a message that reads: Sorry, you sent an invalid image type or size. Check our alloweed image types and upload size limits. Help please!!!!

Member since:
Jul 1, 2009
Posts: 1085

Stitchboard Support message #2
Re: Having trouble
February 24, 2016 at 4:59:29 PM (in response to bkrizo message #1)

Hi.

I know others use Windows 10 so I'm wondering about more details about the file you're using. You say you're using a .pdf file. Is your image in this .pdf file (rather than an actual image) from which you're trying to create a pattern?

If so, I'd have to do a bit of research to see if Windows 10 might handle .pdfs differently.

Thanks,

Terry

“Choose a job you love, and you will never have to work a day in your life.”
Confucius

Member since:
Dec 14, 2015
Posts: 6

bkrizo message #3
Re: Having trouble
February 24, 2016 at 5:07:31 PM (in response to Stitchboard Support message #2)

I made the pattern myself...I used the program Paint and typed "Jon" in and sized it the same way I did with the word "Erin", "Paige" and "Madi" all of which have turned out fine. I don't know what would be different other then changing my windows program to 10.

Member since:
Jul 1, 2009
Posts: 1085

Stitchboard Support message #4
Re: Having trouble
February 24, 2016 at 5:15:40 PM (in response to bkrizo message #3)

Are these stored in a .pdf document or are they images?

Terry

“It's kind of fun to do the impossible.”
Walt Disney

Member since:
Dec 14, 2015
Posts: 6

bkrizo message #5
Re: Having trouble
February 24, 2016 at 5:18:05 PM (in response to Stitchboard Support message #4)

I am not sure exactly what you mean. I created the page, saved it as a PDF file in my documents folder.

Look at that smile! (Photo guaranteed unretouched)

Member since:
Jul 1, 2009
Posts: 4584

Stitchboard Admin message #6
Re: Having trouble
February 25, 2016 at 2:24:18 AM (in response to bkrizo message #5)

Hi, we're trying to clarify...when you make your images in Paint, do you store them as jpgs, gifs, pngs, PDFs, etc...in other words, which format are you saving them in while in Paint?

Melanie (cat slave and Official Feline Can Opener) =^.^=
~~~~~
I'm a beading, knitting and crochet addict. If that means I'm admitting I have a problem, then I admit to nothing. Please refrain from helping me.

Member since:
Dec 14, 2015
Posts: 6

bkrizo message #7
Re: Having trouble
February 25, 2016 at 10:41:57 AM (in response to Stitchboard Admin message #6)

I save them as PDF files

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