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Hi Terry!

I got this to work!!!!  But, I didn't use your image...  I read your newest note & still had the original version of the image that I redesigned (the one that was good).  I reopened the file in my editing program, resaved the file but this time as a gif.  I ran it through the program but still saw problems so I went back and reread a few more of your messages.

All along I have been using the "light" stray pixel cleanup & the "smooth" option to the max smoothness available, & also choose my colors.

This time, I used the gif again, chose the the pixel option=image pixel, used the basic switchboard pallet, did not designate any restrictions or my own colors, nor did I use the smoothness & stray pixel cleanup.  Viola!  Perfect word chart.  I reran the image again only this time I chose the color & symbol chart just to verify it wasn't picking up errant colors & it isn't.  The stitch counts on both the word & graph pdfs are exact.

I cannot thank you enough for all your help!  I learned an awful lot through this & hopefully I can now regraph other images that were giving me issues as well...

Thank you, thank you, thanks!!!

Kathy 

You're welcome!  Smile

Janice,

Love this one, as well!  Kiss  How incredibleKiss

Thank you so much...promotion is everything, and greatly appreciated!  Kiss  It's especially wonderful because you know how to use the program and can tell others about your experiences with it.  Kiss

Thank you again!  Kiss

Hi again,

My system is running IE11, as suspected.

I am probably not going to run any advanced setting patterns now until you tell me that there have been updates and to give it another go.

Hopefully hear from you again soon.

Many thanks for help.

Anna.


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