Stitchboard Admin message #2
Re: Upgrade :)
July 16, 2015 at 3:13:46 AM  (in response to Prior message #1)
 
Prior,

You've been upgraded!

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melrich message #3
Upgrade
March 3, 2016 at 12:26:32 PM  (in response to Prior message #1)
 

I am new to this.

I have subscribed to more stitches.

What do I need to do to begin using this feature? Still limiting me to 150.

Thanks!

Melanie

Stitchboard Admin message #4
Re: Upgrade :)
March 4, 2016 at 4:08:03 AM  (in response to melrich message #3)
 
Melanie,

Welcome! 

It should start immediately, so since it didn't, I'll alert Terry (Support) and have him take a look at this.

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Stitchboard Support message #5
Re: Upgrade :)
March 4, 2016 at 9:03:45 PM  (in response to melrich message #3)
 
Hi.

I checked and our system does show you have subscribed to 500 stitches maximum.

1. Once you subscribe, you need to reload the freePatternWizard page the first time for it to become active.  But it'll be available everytime you go to the program after that.
2. You need to be logged in.

To check to see if it recognizes the 500-stitch limit, go to the freePatternWizard page and look in section 6.  You should see "You can create a pattern with up to 500 stitches across."

To create patterns larger than 80 stitches across you would need to change an option in section 6.  Either change the first option to a stitch count larger than 80 or choose one of the two other options by clicking on the buttons on the left.

We put an "80" into the first box to be sure people were not just letting it create the largest pattern possible (in your case 500 stitches across) since this might mean there would be 1/2 million stitches or more and that's probably larger than what you might want.  Again, if you want 150 or 200 (or up to 500) stitches, enter that number into the box in section 6 and you should get that number of stitches across.

Let me know if you're still having problems.

Terry

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