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Whoops! I just fixed a problem caused by some server upgrades
8673 views   6 replies   Latest reply: August 5, 2019 at 10:46:50 PM

 
Member since:
Jul 1, 2009
Posts: 1085
Stitchboard Support message #1
Whoops! I just fixed a problem caused by some server upgrades
December 31, 2018 at 8:36:21 PM
 
Sorry!  I made some major server upgrades last night and this caused the program to stop handling some image types.

I tested a lot of the operation after the upgrades and didn't see any problems but there were, indeed, issues.

I just corrected this and hopefully everything is back to normal.

The server upgrades are in preparation for lots of program updates in 2019!

Thanks for your patience.

Terry


“If you can dream it, you can do it.
Tom Fitzgerald


 
Member since:
May 11, 2018
Posts: 2
Distantxdreams message #2
Re: Whoops! I just fixed a problem caused by some server upgrades
January 1, 2019 at 5:45:07 AM  (in response to Stitchboard Support message #1)
 
Cannot get my pattern. Says error 500


 
Member since:
Jul 1, 2009
Posts: 1085
Stitchboard Support message #3
Re: Whoops! I just fixed a problem caused by some server upgrades
January 1, 2019 at 5:48:48 PM  (in response to Distantxdreams message #2)
 
Thanks for reporting this.  I'll look into it.  I won't be surprised to have to fix a couple more things due to the size of all the server changes.

Sorry about the inconvenience.

The error 500 does point to an issue with the server so I'll get that corrected asap.

Terry


“Choose a job you love, and you will never have to work a day in your life.”
Confucius


 
Member since:
Jul 1, 2009
Posts: 1085
Stitchboard Support message #4
Re: Whoops! I just fixed a problem caused by some server upgrades
January 1, 2019 at 6:43:42 PM  (in response to Distantxdreams message #2)
 
I just found and fixed a problem relating to having patterns emailed to yourself.

After the server upgrades this no longer worked but I just corrected it and you should now again be able to receive your patterns by email.

Please report any other problems you find.

Thanks!

Terry


“It's kind of fun to do the impossible.
Walt Disney


 
Member since:
Jul 1, 2009
Posts: 1085
Stitchboard Support message #5
Whoops! I just fixed a problem caused by some server upgrades
January 1, 2019 at 6:48:16 PM  (in response to Distantxdreams message #2)
 
Distantxdream,

I'm not certain that your error 500 was caused by the problem I just fixed.  Please let me know if you still get the error and possibly what you were trying to do at the time.

Thanks.

Terry


“If you can dream it, you can do it.
Tom Fitzgerald


 
Member since:
Jul 22, 2019
Posts: 2
chiapetrn message #6
Re: Whoops! I just fixed a problem caused by some server upgrades
August 5, 2019 at 5:23:06 PM  (in response to Stitchboard Support message #1)
 
I just tried to make my first pattern. I keep getting lots of errors. Is there someone that can help me.
Cynthia
[email removed]


 
Member since:
Jul 1, 2009
Posts: 1085
Stitchboard Support message #7
Re: Whoops! I just fixed a problem caused by some server upgrades
August 5, 2019 at 10:46:50 PM  (in response to chiapetrn message #6)
 
Cynthia,

Hi.  First, I removed your email address from your previous message since we don't want you to get spam emails.

Let me know more about what errors you get when you try to create a pattern and I'll try to help.

Terry


“It's kind of fun to do the impossible.
Walt Disney

 
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