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Emailing pdf isn't working

3550 views 2 replies Latest reply: April 26, 2016 at 11:29:18 PM

Member since:
Mar 15, 2016
Posts: 1

karenlruth message #1
Emailing pdf isn't working
April 13, 2016 at 11:08:44 AM

I designed, sent and received the pdf in my email twice, but can't open the pattern. When I try, I get the notice; "Unable to find application to perform this action."
I know I'm missing something but I'm stumped. I have downloaded patterns before but I just can't figure this one out. HELP!

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Member since:
Jul 1, 2009
Posts: 4584

Stitchboard Admin message #2
Re: Emailing pdf isn't working
April 14, 2016 at 6:45:32 AM (in response to karenlruth message #1)

Karen,

I'm not the tech expert here, but it just sounds to me that you no longer have an application on your device that will read a PDF. Are you on a smartphone or tablet, perhaps? If this is a computer, it may be that your PDF file setting is no longer associated properly with a PDF reading application.

I would say the best test of this is if you try another PDF on the same device. Do you get the same message with that different PDF?

Melanie (cat slave and Official Feline Can Opener) =^.^=
~~~~~
I'm a beading, knitting and crochet addict. If that means I'm admitting I have a problem, then I admit to nothing. Please refrain from helping me.

Member since:
Jul 1, 2009
Posts: 1085

Stitchboard Support message #3
Emailing pdf isn't working
April 26, 2016 at 11:29:18 PM (in response to karenlruth message #1)

Karen,

I think Melanie is right. It sounds like your device may not be able to open a .pdf file. You can often install a .pdf viewing app if this is the case.

The patterns downloaded from the freePatternWizard are all in .pdf format.

Terry

“Choose a job you love, and you will never have to work a day in your life.”
Confucius

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