Stitchboard Support message #1
Internet Explorer Version 11 Issues with hanging and white screens
July 29, 2014 at 12:40:39 AM
 
Hi, Everyone.

We've had 6 reports that the latest version of Internet Explorer 11 is having problems with pdfs generated by the freePatternWizard.  The problems range from no pattern to system hanging with a white screen.

From what I can tell so far, this is a common problem that's being discussed all over the internet and has several fixes, including changing a setting or two in either Internet Explorer or Adobe Reader.

What I'm working on right now is to see if there are any changes that I can make to the PatternWizard to eliminate the problem on our end so no settings need to be changed on your end.

Bear with me for a few days while I work on resolving it.

Terry

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Stitchboard Support message #2
Re: Internet Explorer Version 11 Issues with hanging and white screens
July 29, 2014 at 1:16:49 PM  (in response to Stitchboard Support message #1)
 
As I fix this (or at least get settings information for everyone), a temporary solution to get your patterns is to use the "Email the pattern to myself" option in section 7.  This will attach your pattern to an email and send it to the email address on file.

This is a temporary solution and I'll still be addressing the main issue.

Terry

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